Everything you need to know

FAQs

Do I need technical knowledge to use Chakril apps?

No, our apps are designed with user-friendliness in mind. They feature intuitive interfaces and step-by-step setup wizards. However, we provide detailed documentation if you want to explore advanced features and also feel free to reach our live chat support for any technical help.

Can I use multiple Chakril apps together?

Yes, all our apps are designed to work harmoniously together without conflicts or performance issues.

Do you offer free trials?

Yes, most of our apps come with a free trial period so you can thoroughly test the features before committing.

How often are Chakril apps updated?

We regularly update our apps to ensure compatibility with the latest Shopify features and to add improvements. All updates are automatic and won't disrupt your store operations.

Is my store data secure?

Yes, we follow strict security protocols and comply with Shopify's data protection requirements. All sensitive data is encrypted, and we never share your information with third parties.

Can I request custom features?

We welcome feature requests and regularly incorporate user feedback into our development roadmap. For immediate custom solutions, please contact our live chat support.

How does billing work?

Billing is handled directly through Shopify. Charges will appear on your regular Shopify bill, and you can manage all subscriptions through your Shopify admin.

Will installing your apps slow down my store?

No, our apps are optimized for performance and follow Shopify's best practices. They load asynchronously and won't impact your store's speed.
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